Service Charter - Table of Contents

FC New Service Charter 2008 - Content
Message	Introduction and Function	Service Standards	Core Functions	Customer Rights and Feedback
Message	Introduction	Correspondence & Reports	Goal	Customer Rights
	Vision	Permits & Licenses	Information, Transparency and Convenience	Expectation from the Public
	Mission	Management and Operational Services	Courtesy and Cooperation	Complaints and Feedback
	Function	Timber Utilisation Contract Administration
	Responsibility	Collection & Disbursement of Forest and Wildlife Revenue